Written my Melissa Leonard, Lead Training Program Integrator, Fall 2025

BLUF: Jamie delivered an exceptional first half of 2025. She’s operating as a high-impact leader and SME across NP2 Training and Test, driving measurable improvements in quality, consistency, and cross-team collaboration. Below is a concise summary of strengths, wins, and suggested growth areas.

Strengths we’re seeing

• Visionary problem solver: Tackles complex issues with creative, durable solutions that scale beyond the immediate task.

• Ownership & execution: Quickly masters new work, delivers on time, and raises the bar on quality.

• Collaboration & mentorship: Proactively shares knowledge, supports onboarding, and builds strong cross-functional relationships.

• Continuous improvement mindset: Formalizes good ideas into SOPs, checklists, and training that stick.
  
  

Highlighted Wins

1. Process Improvement & Efficiency Gains

   • Designed and rolled out feature-tracking spreadsheets across all NP2 teams, streamlining sustainment processes and improving visibility for developers, analysts, and leadership.

   • Drafted the NP2 Analysis Guide SOP, standardizing practices across teams and driving consistency in feature analysis.

2. Team Leadership & Mentorship

   • Provided structured onboarding and mentorship, covering core team procedures, file management, and scheduling. Several mentees have since advanced into leadership roles, including ISS Team Lead.

3. Training & Quality Assurance

   • Reinvigorated the Training QA program by developing SOPs, checklists, and sample references that eliminated ambiguity and raised the quality standard.

   • Designed and led training sessions, retrospectives, and shadowing opportunities, resulting in stronger knowledge retention and leadership development.

4. Cross-Functional Collaboration & Visibility

   • Partnered with software testers and RESFOR customers to analyze over 2,000 NP2 software features, ensuring accurate requirement-role-feature alignment.

   • Converted a complex product analysis spreadsheet into an Articulate Rise course presented to senior leadership, improving communication and PO/PD review processes.
     Growth Opportunities

• Expand Strategic Influence
  Jamie’s innovative mindset can add significant value at the program and portfolio level. Increasing her visibility in program-level discussions will allow her to shape solutions that reduce risk, improve efficiency, and benefit multiple teams.

• Strategic Professional Branding
  Pursuing advanced certifications, capturing expertise in training artifacts, and showcasing results to leadership will strengthen Jamie’s professional profile and position her as both a subject matter expert and trusted advisor.

• Metrics & ROI Storytelling
  Connecting her process improvements to measurable outcomes, such as efficiency gains, reduced revisions, or time savings, will make her impact more visible and demonstrate ROI to stakeholders.

• Business Context Awareness
  Further developing her understanding of how testing and training outcomes tie to Navy objectives will amplify the strategic value of her contributions.

Overall assessment

Jamie is a proactive, solutions-focused leader and a force multiplier for the team. Her impact on quality, timeliness, and stakeholder confidence has been notable, and she’s well-positioned to influence at a broader strategic level in H2.

If helpful, I’m happy to share sample artifacts (SOPs, checklists, training modules) or walk through the metrics she can begin capturing to quantify gains. Thanks for supporting and enabling her continued growth, she’s been a standout rockstar.